Based on the other reviews, I had my first appointment with Sandy of Perfect Manners this week. I don’t give many 5 star ratings but I would give him a 10 if possible. I had hoped that with professional help I’d be able to walk my dog without worrying about being pulled down the icy street and spending time in the emergency room having my broken bones patched. Sandy came out (he was punctual) and asked me a lot of questions that had no apparent relation to simply walking my dog. He wanted to know everything from where the dog slept to whether I gave him treats and for what occasions. After my “interrogation” he said he wanted to hear my pup’s side of the story and he was taking him for a walk. Off they went and within 3 minutes they were back and Sandy told me that they had a fruitful discussion and walking should no longer be a problem. We all went outside and for the first time since I’ve had my dog he walked politely next to me with some coaching from Sandy. I was near tears with joy. Sandy then explained that it wasn’t really a walk but a conversation that we had and my dog should now understand that I wished to assume the leadership position. He next proceeded to have my dog do a sit, a down and then lay down while he tempted him with toys, treats and loud noises. My dog did not move. This time, I really did cry. It was amazing! I’ve always loved my dog but he was a real pain to live with. This all changed in an hour with Sandy. I scheduled additional lessons and can’t wait to advance to more commands. The dog seems happier than I’ve ever seen him and the training not only solved my problem but was entertaining and a lot of fun. WOW to Sandy and Perfect Manners.